Help & FAQ's

FAQ's

we have compiled a list of commonly asked questions related to various medical topics to provide you with quick and reliable information. Our goal is to address your queries. Remember, if it is not below, you can always reach out to the team via the contact us page.

Membership gives you complete access to the Back In Shape Program, including the support and membership to the private community. 

If you’re someone who’s experiencing back pain or sciatica the program is perfect for you, if you’re not quite sure you can always reach out to us by filling out a contact form here. One of the team will reach back out to you.

Once you’ve completed the short sign up form, your account will be created for you in a matter of moments and your access level upgraded to Premium. You will also receive an email confirming this so keep an eye out for this in your inbox and junk folders.

Following on from the last F.A.Q on access, in the first email you get confirming your account has been created with log-in details, you’ll  also receive an email linking to a full video walkthrough that will give you a quick tour of the membership areas.

Membership works out at only £15 per week, paid every 28 days for as long as you wish to remain a member. 

Yes, many begin with the 28 day membership and switch to the Yearly to stick with the program for long term results. Simply reach out to us via email or fill in the contact form here and the team will help you do this before your next renewal.

Yes, you can save by signing up to Yearly Membership. If you would like to switch to Yearly Membership reach out to the team using the page here and we can make the switch for you.

You can cancel your subscription anytime before your next renewal using the links in the email receipt confirmation or reaching out to us on the page here and our team can cancel for you. Please include your email address linked to your account so we can quickly respond.

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